Effective Date: July 24, 2026
Last Updated: July 24, 2026
These Terms and Conditions ("Terms") govern your use of the website at https://www.autospadetailz.com (the "Site") and any detailing services you purchase or receive from Autospa Detailz LLC ("Autospa Detailz," "we," "us," or "our"), a limited liability company organized under the laws of the State of New York with a place of business in Mineola, NY 11501.
By accessing the Site, submitting a booking or quote request, opting in to receive text messages, or receiving service from us, you agree to be bound by these Terms. If you do not agree, do not use the Site or our services.
You must be at least 18 years of age to use the Site, book a service, or opt in to receive text messages from us.
These Terms should be read together with our Privacy Policy, available at https://www.autospadetailz.com/privacy, which is incorporated into these Terms by reference.
Autospa Detailz provides mobile automotive detailing services, performed at a location you designate, throughout Long Island, New York and surrounding areas. Services may include, without limitation:
Service availability, scope, and pricing vary by vehicle size, vehicle condition, service location, and season. Descriptions of services on the Site are general in nature and do not constitute an offer or a binding quote.
Prices displayed on the Site are starting prices and estimates only. A binding price is established only when we provide you with a specific quote for your vehicle after learning its year, make, model, size, and condition.
Vehicle condition materially affects labor and materials. Excessive pet hair, biological contamination, heavy soiling, mold, smoke damage, sap, overspray, tar, severe oxidation, and similar conditions may require additional time and materials.
If, upon arrival, the vehicle's actual condition materially differs from what was described at booking, we will inform you before beginning work and provide a revised price. You may accept the revised price, reduce the scope of service, or decline service entirely. If you decline, no charge applies other than any non-refundable deposit described in Section 4.
A booking is confirmed only when we confirm it to you directly, by text message, email, or phone. Submitting a form on the Site is a request, not a confirmed appointment.
Appointment times are estimates. Because we operate a mobile service and travel between locations, arrival times may shift due to traffic, prior jobs running long, or weather. We make reasonable efforts to notify you of material delays.
We accept cash, Zelle, Venmo, Apple Pay, Cash App, check, and major credit and debit cards. Available methods may change without notice.
Unless otherwise agreed in writing, payment is due in full upon completion of service. For large-scope work — including ceramic coating and paint protection film — a deposit may be required to reserve the appointment and to cover materials ordered specifically for your vehicle.
Where a deposit is required, it is applied to the final balance. Deposits are refundable if you cancel with the notice required under Section 5. Deposits are non-refundable for cancellations made with less notice, or for no-shows, to the extent the deposit covers materials already purchased or a reserved appointment slot that could not be refilled.
Balances unpaid after service is rendered remain due. We reserve the right to decline future service to any customer with an outstanding balance, and to pursue any lawful remedy for collection.
Prices are exclusive of applicable sales tax unless stated otherwise. You are responsible for any applicable tax.
Please provide at least 24 hours' notice to cancel or reschedule. Cancellations made with less than 24 hours' notice, and no-shows, may result in forfeiture of any deposit and may require a deposit for future bookings.
A no-show occurs when the vehicle is unavailable, inaccessible, or the customer cannot be reached within 20 minutes of our arrival at the confirmed location and time.
We may cancel or reschedule due to weather, equipment failure, illness, vehicle breakdown, or circumstances beyond our reasonable control. Where we cancel, any deposit is refunded in full or, at your option, applied to a rescheduled appointment. We are not liable for any incidental costs you incur as a result of a cancellation or delay.
We perform outdoor work. Rain, snow, extreme heat, extreme cold, or high winds may make it unsafe or ineffective to perform certain services. We reserve sole discretion to postpone service for weather and will offer the earliest reasonable alternative.
To perform mobile service, you must provide:
You are responsible for confirming that service is permitted at the location, including compliance with any homeowners association, landlord, municipal, or property management rules. You are responsible for any fine, penalty, or towing cost arising from performing service at a location where it is not permitted.
If required access is unavailable on arrival and the service cannot be performed, the appointment may be treated as a no-show under Section 5.2.
You agree to:
Detailing frequently reveals pre-existing defects that were previously concealed by dirt, wax, filler, glaze, or prior detailing work. This includes but is not limited to scratches, swirl marks, chips, oxidation, clear coat failure, prior paint repair, rust, dents, delamination, cracked trim, brittle plastic, and worn upholstery.
Revealing a pre-existing defect is not the same as causing it. We are not responsible for pre-existing damage that becomes visible following service.
Certain conditions carry inherent risk that cannot be eliminated by care or skill, including failing clear coat, previously repainted panels, aged or brittle trim, aftermarket wraps and films, non-factory tint, loose or corroded fasteners, aged weather stripping, deteriorated headliners, and worn or damaged upholstery. Where we identify such a condition, we will inform you before proceeding. If you instruct us to proceed, you accept the risk of damage arising from that condition.
We make no guarantee that any specific stain, odor, scratch, etching, water spot, oxidation, or contaminant can be fully removed. Results vary with material, age, severity, and prior treatment. Paint correction removes a limited amount of clear coat and cannot be performed indefinitely on the same panel.
Manufacturer warranties on ceramic coatings and paint protection films, where offered, are provided by the product manufacturer, not by Autospa Detailz, and are subject to the manufacturer's own terms, registration requirements, and maintenance requirements. Failure to follow required maintenance may void such a warranty. Our workmanship obligation is limited to Section 9.
If you are not satisfied with work performed, notify us within 48 hours of service completion and allow us a reasonable opportunity to inspect the vehicle and correct the issue.
Where we determine that work was not performed to a reasonable standard, our sole obligation, and your sole remedy, is at our election: to re-perform the affected portion of the service, or to refund the amount paid for the affected portion of the service.
We are not obligated to reimburse work performed by a third party, or to pay for correction we were not first given the opportunity to make.
Claims of damage caused by us must be reported before the vehicle leaves our presence, or, where that is not practical, within 48 hours of service completion, accompanied by photographic evidence. Claims reported after that period may be denied.
To the maximum extent permitted by law:
Some jurisdictions do not permit the exclusion or limitation of certain damages. Where such law applies, the above limitations apply to the fullest extent permitted.
You agree to indemnify, defend, and hold harmless Autospa Detailz LLC, its members, employees, and contractors from and against any claim, demand, loss, liability, damage, cost, or expense, including reasonable attorneys' fees, arising out of or related to: your breach of these Terms; your provision of inaccurate information; your instruction to proceed with service on a vehicle carrying a disclosed risk under Section 8.2; any claim that service was performed on a vehicle without the owner's authorization; or any violation by you of applicable law or third-party rights.
This section governs our text messaging program. It applies in addition to, and does not replace, our Privacy Policy.
Autospa Detailz operates an SMS program that sends text messages to customers and prospective customers who have expressly opted in to receive them. The program is used to communicate about detailing appointments and, for those who separately consent, to send promotional offers.
Non-marketing / service messages may include:
Marketing / promotional messages may include:
Consent is collected through the booking form at https://www.autospadetailz.com/book, which presents two separate, optional, unchecked checkboxes — one for non-marketing service messages and one for marketing messages. Each must be affirmatively checked to consent.
Consent to receive text messages is not a condition of purchase. You may book and receive service without opting in to either. The two consents are independent of each other.
We may also collect SMS consent verbally or in writing during in-person interaction, by phone, or through a separate opt-in form. In every case, consent is recorded with the date, time, method, and the specific language agreed to.
Message frequency varies. Service messages are triggered by events, such as booking or completing an appointment, so their frequency depends on how often you use our services. Marketing messages, where consented to, are sent on a limited basis.
Message and data rates may apply. Autospa Detailz does not charge for text messages. Your mobile carrier's standard message and data rates apply to messages you send and receive under this program. Consult your wireless plan for details.
You may opt out at any time.
Opting out does not affect your ability to receive service and does not remove you from our customer records. We may still contact you by phone or email regarding an active or scheduled appointment.
For assistance with our SMS program, or with any question about these Terms:
Autospa Detailz LLC
Mineola, NY 11501
Email: team@autospadetailz.com
Phone: (516) 301-1004
You may also reply HELP to any text message you receive from us.
Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your wireless carrier and is outside our control. We do not guarantee that any message will be delivered, or delivered within any particular time.
You must be at least 18 years of age to opt in to receive text messages from Autospa Detailz. We do not knowingly send text messages to anyone under 18. If we learn that a person under 18 has opted in, we will remove that number from the program.
Our SMS program is supported by major United States wireless carriers. Carrier participation may change, and we are not responsible for a carrier's decision to filter, block, or delay messages.
Information collected in connection with our SMS program is handled as described in our Privacy Policy at https://www.autospadetailz.com/privacy.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
By providing your email address, you consent to receive service-related email regarding your appointments, quotes, invoices, and inquiries. Marketing email is sent only where you have consented to receive it, and every marketing email includes an unsubscribe link. Unsubscribing from marketing email does not stop service-related email regarding an active appointment.
We photograph and may video record vehicles before, during, and after service for quality documentation, customer records, and portfolio and marketing use.
We do not publish license plates, vehicle identification numbers, addresses, or any information identifying you or the service location. If you prefer that images of your vehicle not be used publicly, notify us before or during service and we will honor that request. If images have already been published, contact us at team@autospadetailz.com and we will remove them within a reasonable period.
All content on the Site — including text, graphics, logos, photographs, video, layout, and design — is owned by Autospa Detailz LLC or its licensors and is protected by United States copyright and trademark law. You may not copy, reproduce, republish, distribute, or create derivative works from Site content without our prior written permission. The Autospa Detailz name and logo are our trademarks and may not be used without permission.
You agree not to: use the Site for any unlawful purpose; submit false, misleading, or fraudulent information; attempt to gain unauthorized access to the Site or its systems; introduce malware or other harmful code; scrape, harvest, or collect data from the Site by automated means; interfere with the Site's operation; or use the Site in any manner that could damage, disable, or impair it.
We may suspend or terminate access to the Site or refuse service to any person for any lawful reason.
The Site and our messages may link to third-party websites and services, including review platforms, mapping services, and payment processors. We do not control and are not responsible for the content, policies, or practices of any third party. Links do not constitute endorsement.
Except as expressly provided in Section 9, our services are provided "as is" and "as available." To the maximum extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
The Site is provided "as is." We do not warrant that the Site will be uninterrupted, error-free, secure, or free of harmful components, or that information on the Site is complete, accurate, or current.
Before initiating any formal proceeding, you agree to contact us at team@autospadetailz.com and attempt in good faith to resolve the dispute informally. Most issues are resolved at this stage.
These Terms and any dispute arising from them are governed by the laws of the State of New York, without regard to conflict of law principles.
Any action not resolved informally shall be brought exclusively in the state or federal courts located in Nassau County, New York, and you consent to the personal jurisdiction of those courts.
Either party may bring an individual claim in small claims court where the claim qualifies.
Any claim arising out of or relating to these Terms or our services must be brought within one year after the claim arises, to the extent permitted by law.
Severability. If any provision of these Terms is held unenforceable, that provision shall be modified to the minimum extent necessary or severed, and the remaining provisions shall remain in full force.
No Waiver. Our failure to enforce any provision is not a waiver of our right to enforce it later.
Entire Agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and Autospa Detailz regarding the Site and our services, and supersede any prior agreement or understanding on the subject.
Assignment. You may not assign these Terms. We may assign them in connection with a merger, acquisition, or sale of assets.
Headings. Section headings are for convenience only and do not affect interpretation.
We may update these Terms from time to time. When we do, we will revise the "Last Updated" date above. Material changes affecting our SMS program will be communicated through the Site and, where appropriate and where we have consent to contact you, by email or text message. Your continued use of the Site or our services after an update constitutes acceptance of the revised Terms.
Autospa Detailz LLC
Mineola, NY 11501
Email: team@autospadetailz.com
Phone: (516) 301-1004
Website: https://www.autospadetailz.com
For text messaging assistance, reply HELP to any message. To stop receiving messages, reply STOP.
These Terms and Conditions are provided as a business document and are not legal advice. Autospa Detailz should have them reviewed by a licensed attorney before publication to confirm they meet all obligations applicable to its business and jurisdiction.